Shiseido Co., Ltd. (the "Company") will carefully handle all personal information and protect the privacy of users of this website (www.nz.shiseido.com, this "Website") based on this privacy policy.

1. 1. This Website generally does not require its users to provide any personal information such as address, name, or any other information which will make it possible to identify the individual, in order to access or view this Website. However, when the Company receives any personal information through this Website in a special manner (such as receiving queries by email or receiving information necessary for the "E-card" or "Tell a Friend" services or E-mail Distribution services (in the case where the Customer choose to receive such services)), the Company will not use the information for any purposes other than the following:
   1. a. to respond to queries and requests from the Customer;
   2. b. As required to provide the Customer with the service or goods he/she has requested;
   3. c. to provide the Customer with the "E-card" and "Tell a Friend" services; or
   4. d. As indicated to the Customer at the time of the Customer supplying information to the Company;
   5. e. to provide the Customer with the E-mail Distribution services.
   6. f. As required for the operation of the website (e.g. to send the Customer information about goods and services);
   7. g. As required by law;
   8. h. As expressly permitted under any agreement with the Customer.
2. 2. The Company may share the personal information that the Customer provides the Company (except the information which the Company receives in relation to the “E-Card” or “Tell a Friend” services) with the Company's affiliates. The Company may also provide other non-affiliated third parties with the Customer’s personal information for the joint marketing and promotions of products, services or events that may be of interest to the Customer. However, if the Customer does not want the Company to allow other non-affiliated third parties to use the Customer’s personal information, the Customer may opt out by notifying the Company. The Company will also provide personal information to third parties in the following situations:
   1. a. As required for the ordinary operation of the website or the Company’s business (e.g. to sent the Customer information about goods and services);
   2. b. Governmental or regulatory authorities where the Company has a legal obligation to do so;
   3. c. Where otherwise permitted by law;
   4. d. With any third party engaged by the Company to provide services in connection with the uses of personal information about the Customer as outlined above.
3. 3. On this Website, the Company protects the personal information of children in the same manner as that of adults. However, for persons younger than sixteen years of age the approval of his/her parent or guardian is required to provide his/her personal information to the Company.
4. 4. The Company, its affiliates and its business partners (if these companies share the personal information) will handle the Customer’s personal information with due care and in a manner which enhances the contents of this Website.
5. 5. When disclosure of personal information is required by law or otherwise reasonably determined to be required, the Company may disclose the Customer's personal information. However, the Company will not disclose the Customer’s personal information for any reasons other than those outlined in this policy including:
   
   1. a. To comply with a request made by a governmental institution against the Company and the Website.
   2. b. To protect or defend the rights or property of the Company's employees and Customers.
   3. c. To take emergency actions to protect the physical safety of the Company, Customers or the general public.
6. 6. This site uses "Cookies". Cookies are a function to keep a record in the Customer's computer that the Customer has visited this website. Information collected by a cookie does not include email addresses or names or "information which enables identification of an individual". Cookies help provide additional functionality to our website. For instance, cookies may be used in this website for the following purposes:
   1. a. When there is an application crossing over several pages of the Website and necessary information is temporarily recorded in order for the Customer to use the Website conveniently.
   2. b. When the Company or a third party consigned by the Company conducts survey analysis of the access trends of customers on this Website in order to provide better service through this Website.
   
   While most web browsers automatically accept cookies, the Customer can modify his/her browser setting to decline cookies. To make this selection, the Customer should refer to the help page of the browsing software that he/she uses. However, if cookies are not enabled there may be some contents of this website which may not function properly or which cannot be used.
7. 7. Although the Company does its best to protect the privacy and personal information of the customers on this Website, where a link is provided for a website which is not managed by the Company, the Company is unable to manage customers' personal information collected by any such site. Those websites may collect your personal information directly or collect personal information from your comments on message boards, and you will be responsible for carefully handling your personal information regarding such websites.
8. 8. For questions and enquiries concerning your personal information, please contact the head office or customer liaison (https://www.shiseido.co.jp/plusW/e/e9801ema/inquiry/inquiry2.asp?brand=039) .
9. 9. If the Company holds personal information about the Customer, the Customer is able to access, change and update his/her personal information at any time. If the Customer wishes to do this, please contact the Company using the feedback and enquiries form.
10. 10. The Company will take reasonable steps to keep secure any personal information which the Company holds about the Customer and to keep this information accurate and up to date. While the Company will take all reasonable steps to keep secure any information which it holds, the Customer acknowledges that the internet is inherently insecure and that the Company cannot provide absolute assurance regarding the security of the Customer’s personal information. The Customer also acknowledges that the Company gives no assurance with regards to personal information being transmitted by the Customer to the Company. The Company will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information due to the website being linked to the internet.
11. 11. The Company reserves the right to change this Website Privacy Policy at any time and will notify you by posting an updated version of the policy on the Website.